OSOM System

Welcome to use O-Genius series platform and our service, when you use this platform, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, what we do with it and how you can update, manage, export, and delete your information. Please read the following and if you have any questions, please contact us: mailto:sales@orange-electronic.com

1. When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by this platform, our Privacy Policy does not apply to services offered by other companies or individuals, or other sites linked from our services.

2. The information we collect

We provide products and services to help you update product program information, improve product functions, and use this product more systematically and effectively. When you visit this platform or use the service provided by this platform, we will ask for necessary personal information, or collect some information within specific purpose according to the GDPR (General Data Protection Regulation) regulation. Through the information key-in by stores, we process and use your personal data within the scope of a specific purpose; by doing so, to improve the quality of products and services, also provide a better support. We collect information in the following ways:
(1). Information you give us: this may include but not limited to your name, contact email, contact number, product serial number, date of purchase, vehicle information, license plate and VIN number, vehicle mileage, tire information, company name, main sales brand, address, but does not include your credit card information and other consumption information. You may be required to provide such information in the situation of setting up of a user account or registration of this platform, purchasing products on this platform, requesting product support or other services, requesting information about the product, services or this platform, or participating in a survey.
(2). Information we get from your use of this platform and our services: We collect information about the product you purchased and services that you use and how you use them, it may include:
- Device information: We collect device-specific information which include device ID number (including machine ID, IMEI and / or MEID), product authorization, identification number, mobile network information including phone number and other related information.
- Log information: When you use our services or view content provided through our platform, we automatically collect and store certain information in server logs. This includes: internet protocol (IP) address, username, account name, system activity, settings, browsing history and times, searching records and times, the date and time of your requests, voice and audio information when you use audio features and other related information.
- Location information: we collect and process information about your actual location, including IP address, GPS / Wi-Fi / Local information to determine the location, and other related information. The types of location data we collect depend in part on your device and account settings, you can turn device's location on or off.
- Cookies and similar technologies: A cookie is a small file containing a string of characters that is sent to your device when you use our product. In order to provide the best service to you, we will use various technologies to collect and store information when you use our platform, and this may include using cookies or similar technologies to identify your device. We use cookies for many purposes. We use them, for example, remember your preferred language and other settings so that can make your next visit easier and this platform would be more useful to you. We will use cookies to store certain activities on the platform when you use or browse our platform. You may close the internet connection of the product to stop all cookies in the product. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

3. How we use the information

We use the information we collect from the platform in order to provide, maintain, protect and improve them, to develop new ones, and to protect our company and our users. We may use your personal information for various purposes, including:
(1). To respond to your request for information and provide you with more effective and efficient customer service
(2). To provide you with product updates and information about products you have purchased from us
(3). For analysis, marketing research and reports and to manage our business
(4). As permitted or required by applicable law
(5). We may also use your personal information to contact you by email regarding Orange products, services, promotions and special events.
We use various technologies to collect and store information, and combine the information we collect among our platform and across your devices for the purposes described above. We'll ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.

4. Your choice right

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
- Delete the information: You can delete cookies in the device by your own or contact us to delete related information of your account. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something or when it needs to be kept for legitimate business or legal purposes and when copies are deleted from our active and backup systems.
- Edit or Adjust the information: You can edit your partial personal information via the account of our platform. Under some circumstances, especially wrongful information, you may also ask us to edit, update or correct your information.
- Objection or restriction of using the information: you can ask us to cease using all or partial of your personal information (for example, we do not have the statutory right to use the information continuously); or you can restrict us from using your personal information (for example, your personal information is incorrect or obtained illegally).
- Read and/or obtain the information: You can ask us to provide your personal information in duplicate.

5. Information security

We work hard to protect us and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. In particular:
- We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet confidentiality obligations.
- We regularly review our platform or service whether is compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

6. Information we share

We do not share personal information with companies, organizations and individuals outside of our company unless one of the following circumstances applies:
- With your consent
We will share personal information with companies, organizations or individuals outside of our company, when we have your consent to do so. We will request your approval before sharing any sensitive personal information or establishing information links.
- For external processing
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
- For legal reasons
If we believe that it is reasonably necessary to access, use, retain, or disclose personal information for the following purposes, we will provide the personal information to a third party other than Google:
(1). Meet any applicable law, regulation, legal process, or enforceable governmental request.
(2). Enforce applicable Terms of Service, including investigation of potential violations.
(3). Detect, prevent, or otherwise address fraud, security or technical issues.
(4). Protect against harm to the rights, property or safety of our company, our users or the public as required or permitted by law.
(5) We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
If our company is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

7. Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes and indicate the date the last changes on this platform and, if the changes are significant, we will provide a more prominent notice to you for the opportunity to review the revised policy.

Online Shopping Terms of Service

【Explanation and Consent】

1. You are welcome to use the OSOM system - Orange Electronic TPMS Management System (hereinafter referred to as this website), we will provide users with online shopping services on this website in accordance with the terms of this online shopping service. When you complete the user registration procedures on this website or start to use this website to shop online, it means that you have read, understood and agreed to accept all the terms of this online shopping service. If you have any questions, please feel free to contact us at ______________.
2. You agree not to use the online shopping service of this website for any illegal purpose or in any illegal manner, and promise to abide by the relevant laws and regulations of your country and the international practice of using online shop.
3. You have understood and agreed that our service personnel can order products on this website according to your instructions after obtaining your consent when shopping for the first time. Such ordering operations are based on your consent and supervision. You agree that such ordering operations are equivalent to the results of your own use of this website to order products, and you promise that our service personnel are not responsible for any ordering operations performed with your consent.
4. You agree that whether you operate or order products on this website by our service personnel according to their instructions, if there is any behavior that we deem inappropriate and causes trouble or damage, we may refuse the transaction or disqualify the user as the case may be.

【Important Notice】

1. If there is any error in the product pricing and other advertisements, promotions or related information on this website, we will make corrections through official announcements at any time. Please pay attention to the announcements at all times. You must purchase in accordance with the quantity, specifications, pictures, descriptions, prices or relevant transaction conditions indicated on the products on this website. If the aforementioned indications have obvious or identifiable errors, we have the right to refuse or revoke them after you complete the ordering process.
2. After you use this website to order goods, if you have any questions about the order, please contact our service staff____________________.

【Disclaimer】

1. All functions provided by us on this website are provided and used according to the current status of the functions at that time, and we do not undertake any express or implied guarantee responsibility for their performance, integrity, security, correctness, etc.
2. We will maintain the normal operation of this website in a manner and technology that meets the current reasonable expectations. If any direct or indirect damage is caused due to Force Majeure, we have the
3. We reserve the right to change the content of these online shopping service terms by adding or revising at any time. Any changes will be announced on this website, and we will no longer notify users individually. If the user continues to use the online shopping service on this website after the change, it will be deemed that you have understood, agreed and accepted the change; if you do not agree, you should immediately terminate the use of the online shopping service of this website.
4.If there is anything not covered in this Online Shopping Term of Service, it will be supplemented and handled in accordance with relevant laws.